Privacy Policy

At PullForge, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: When you create an account, we collect your name, email address, and other contact information.
• Payment Information: If you subscribe to our paid services, we collect payment information, though we do not store full credit card numbers.
• GitHub Information: When you connect your GitHub account, we access repository information as authorized by you.
• Usage Information: We collect information about how you use our services, including the repositories you analyze and the visualizations you create.

We also automatically collect certain information when you use our services:

• Log Data: We collect information that your browser sends whenever you visit our website, including your IP address, browser type, and the pages you visit.
• Device Information: We collect information about the device you use to access our services, including the hardware model, operating system, and unique device identifiers.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities and to remember your preferences.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve the services and provide content or features that match user profiles or interests

How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• For Legal Reasons: We may disclose your information if we believe that disclosure is necessary to comply with any applicable law, regulation, legal process, or governmental request.
• With Your Consent: We may share your information with your consent or at your direction.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.

Your Choices

You have several choices regarding the use of your information:

• Account Information: You may update, correct, or delete your account information at any time by logging into your account settings.
• Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies.
• Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@pullforge.com.